Returns & Exchanges
At Axion Now, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Our streamlined process ensures that if a fit isn't perfect, your exchange or refund is handled with speed and precision.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Affix the Label
Download and print the prepaid shipping label provided by our portal and securely attach it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing